UK/Remote
Hybrid Cloud
Competitive

About The Role

  • Providing support to our existing customer base and managing customer issues through to resolution
  • Assisting in the build of new customer environments, working as part of a large project team
  • Keeping abreast of new technologies and changes in the industry
  • Communicating within Claranet and with clients, both orally and in writing

About You

Skills and Experience

  • Excellent academic track record
  • Basic knowledge of networking
  • Basic knowledge of systems administration
  • Be willing to learn about public cloud platforms and tools
  • Enthusiastic and eager to learn a wide variety of technologies
  • Excellent communication skills, both written and verbal

Person Specification

  • Excellent documentation and communications skills both written and oral
  • Have a passion for ethical hacking and IT security
  • Have a positive attitude and be willing to study both at work & home

Degree

  • Currently studying.

About Us

Company

Claranet combine pioneering technologies, practices, and expertise to propel our customers ambitions. Through a vibrant customer centric culture of collaboration, learning, and opportunity, we nurture a dynamic community of the best technology and service expertise spanning cloud, cybersecurity, networks, and unified communications. 

Founded in 1996, Claranet has evolved into a multi-disciplinary technology services provider with global reach. The company has annualised revenues of circa £350 million, over 6,500 customers, and more than 2,000 employees in nine countries. In the UK we have over 500 staff working in London, Gloucester, Warrington and Leeds, or as homeworkers.  

Claranet consistently appears in The Sunday Times Top Track 250 as one of the fastest growing privately-owned businesses in the UK. Our international success is driven by local service, out of local offices, using a mixture of local and international infrastructure, including hyperscaler clouds.

Business of all sizes need to get the most from the latest cloud technologies, tools, automation, and development practices to solve their toughest business challenges. We provide consulting and management services covering the full range of hybrid cloud options. Claranet is one of the only two companies in the world to hold premier partner status with AWS, Google, and Microsoft as well as providing our own Claranet Cloud solutions.

Team

The Cloud Practice is the team that builds large infrastructure for a wide-ranging and diverse set of customers. We help them choose the right tools and services, build highly scalable secure infrastructure and help them manage the maintenance of those environments. We come up with creative solutions to difficult problems and every engineer gets to have a large direct impact on each of those customers.

The team is made up of engineers from all around the country in distributed teams. While this role is located at an office, as your career progresses, you can work fully remote or at any Claranet UK office - most people choose a combination of the two. We’ve worked hard to create a remote-friendly culture and believe you can have a big impact no matter where you live.

Working in the Cloud Practice we can offer an environment where you will be surrounded by like-minded, highly technical people.  Due to the nature of our business, interesting projects and the possibility to learn and use new technologies are commonplace. We want you to develop and grow as our organization does.

As one of the Cloud Specialists of this team, your role will involve providing support to existing customers and working as part of a team. This role gives a great opportunity and route for progression in the future. This opportunity will give you the chance to work alongside some of the smartest people in the industry as well as giving you the opportunity to complete Azure certifications.

This is an excellent entry point into the IT industry in a fast paced, highly technical environment. If you are looking for an opportunity to learn new skills and start a long career in a development environment this is the role for you.

We’re working on building an ever-improving company based on openness, diversity, collaboration, and empathy as our core values, a company that aims to be inclusive for the diverse group of people we get to work with, and where everyone supports each other and celebrates successes together.

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