Human Resources and Facilities
Advertising Salary

About The Role


Supporting the recruitment process for a diverse range of roles (predominantly technical) to include;

  • Sourcing high quality candidates utilising the recruitment tools available
  • Reviewing job descriptions and person specifications, advising hiring managers on best practice
  • Advertising vacancies internally and externally (yammer, intranet, website and relevant job boards/LinkedIn)
  • Arranging interviews and sending confirmations to direct candidates/liaising with recruitment agencies to provide all relevant information needed
  • Sending online psychometric tests to candidates and collating reports
  • Offer management; preparing all pre-offer paperwork ensuring that the process is adhered to
  • Collecting and sending constructive feedback to candidates, ensuring an excellent candidate experience
  • Working closely with the HR team on the recruitment and interviewing process
  • Working with recruitment agencies on Claranet’s PSL where appropriate, building relationships and managing expectations
  • Promoting direct hiring and the internal referral scheme throughout the business, continually look to reduce recruitment spend effectively
  • Finding innovative and cost-effective ways of sourcing highly skilled candidates
  • Taking part in managing the applicant tracking system, improving workflow and database cleansing
  • Building and maintaining talent pools within the application tracking system
  • Always keeping up to date with external recruitment trends (competitors, market, salaries etc)
  • Assisting with the benchmarking of roles where appropriate with the HR team and/or Hiring Manager
  • Arranging and conducting telephone interviews/candidate screening calls where appropriate
  • Organising and participating in recruitment fairs/events

Human Resources

  • Acting as the first point of contact for employees and managers in relation to general queries
  • Coaching and supporting managers and employees through the employee lifecycle providing guidance and advice
  • Provide managers with expert advice and guidance on all employee relations matters and risk mitigation
  • Work closely with managers and employees to improve work relationships, build morale, and increase productivity
  • Conduct exit interviews, managing and monitoring any trends that occur
  • Review and update employee handbook and policies as and when required


  • Act as main point of contact for the administration and co-ordination of employee benefits, maintain good supplier relationships and keep up to date with ne benefits and the platform
  • Provide all relevant information to benefit providers for new starters
  • Collate and provide monthly benefits reporting that feeds into payroll, the insurance brokers, and the benefits platform

About You


  • Proven track record of sourcing high quality candidates either within an agency environment or in-house
  • Good solid operational HR experience
  • Strong communicator with good written and verbal communication skills and the ability to communicate effectively at all levels both internally and externally
  • High motivated and energetic team player with a can do, flexible attitude
  • Ability to be persuasive, persistent and patient
  • Must be comfortable working in an environment with a high degree of change and ambiguity
  • Good knowledge of MS Office, specifically Word, Excel and Outlook with experience of using Applicant Tracking Systems
  • Highly organised with excellent planning skills
  • Ability to prioritise effectively
  • Ability to work to tight deadlines and manage own workload in a fast-paced environment 

    In addition, the following are highly desirable:

  • Experience of sourcing for technical roles is not essential although a basic technical understanding would be advantageous
  • Experience of working in an Information Technology driven business of similar size
  • HRM qualification or equivalent

About Us

Claranet combine pioneering technologies, practices, and expertise to propel our customers ambitions. Through a vibrant customer centric culture of collaboration, learning, and opportunity, we nurture a dynamic community of the best technology and service expertise spanning cloud, cybersecurity, networks, and unified communications. 

Founded in 1996, Claranet has evolved into a multi-disciplinary technology services provider with global reach. The company has annualised revenues of circa £400 million, over 6,500 customers, and more than 2,500 employees in nine countries. In the UK we have over 500 staff working in London, Gloucester, Warrington, Bristol, and Leeds, or as homeworkers.  

HR at Claranet provide a first-class service to the business, ensuring timely resolution to issues raised and proactively look at ways to continuously improve the service offered. Working within the HR function is always challenging but also very rewarding as the function has the ability to support and drive performance (remotely and directly) across the business through exemplary organisational practices.

The overall purpose of this role is to source high quality candidates and providing administrative support throughout all aspects of the recruitment and HR process including playing a key part in candidate management, scheduling interviews, gathering feedback.  The focus is providing a first-class recruitment and HR service to the hiring managers within Claranet whilst prioritising and promoting direct hiring.  Constantly contributing to the overall development of both the HR and in-house recruitment function.

We are passionate and driven team with a vision to provide a high-level of service to the organisation.

We’re working on building an ever-improving company based on openness, diversity, collaboration, and empathy as our core values, a company that aims to be inclusive for the diverse group of people we get to work with, and where everyone supports each other and celebrates successes together. We want our people to feel engaged, comfortable, and healthy—and to know that they can belong here, no matter their story or background. If this resonates with you, then come and join us

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