Sales Specialist (Cloud)

 Essential duties and responsibilities

• Collaborate with Account Managers and Business Development Managers to create and close cross-selling and up-selling opportunities
• Provide growth opportunities with subject matter expertise, driving successful achievement of both Business Development and Customer Growth revenue targets
• Elevate growth conversations by educating customers on and selling the value of the products and services in our portfolio
• Support re-contracting activities and transformation of customer solutions to minimise churn
• Work with Marketing to ensure campaigns are positioned in line with customer messaging around our products and services
• Partner with the Bid Management team to progress and support bid activity requiring technical expertise
• Leverage a CX first mindset to help ensure all customers receive a consistently excellent experience
• Facilitate customer meetings and build positive relationships with customers
• Work to standardised sales methodologies utilised by the Customer Success & Growth function
• Provide regular updates to the Managed Accounts Lead on performance, opportunity revenue and other KPIs.

Teams to collaborate with

• Portfolio, Alliances & Technology Practices – on the most up to date portfolio knowledge
• Business Development – supporting new business opportunities that require technical expertise
• Customer Growth – supporting cross-selling and up-selling opportunities led by Account Managers to require technical expertise to successfully close
• Sales Operations & Support – on marketing and bid support activities.

Behavioural competencies – organisational and behavioural fit.

• Flexible and creative to take considered risks
• Learn and adapt quickly to changing situations
• Self-motivated and able to work under pressure
• Ability to travel to different sites and locations on a weekly basis
• Manages conflict and challenges in an open and constructive manner.

Critical competencies – technical fit

• You will have extensive knowledge and experience of selling Cloud solutions and services confidently and consistently without supervision
• Demonstrable success in driving revenue growth and closing cross-sell and up-sell opportunities
• Expertise in at least one of Public, Private, or Hybrid Cloud concepts
• Expertise in hyperscaler technologies and portfolios such as Microsoft Azure and AWS
• Ability to understand customer challenges and recommend right technical solutions from the portfolio that solve the customer challenge
• Ability to translate complex technical concepts into simple user-friendly language

About Claranet

Founded at the beginning of the dot.com bubble in 1996, our CEO Charles Nasser had a light bulb moment to develop a truly customer-focused IT business. Since then, Claranet has grown from an Internet Service Provider (ISP) in the UK to being one of the leading business modernisation experts, who deliver solutions across 11+ countries.

At Claranet, we’re experienced in implementing progressive technology solutions which help our customers solve their epic business challenges. We’re committed to understanding their problems, delivering answers quickly, and making a lasting impact to their business.

We are agile, focused and experienced in business modernisation. Our approach helps customers make genuine, significant shifts in their business strategy, to deliver financial savings, boost innovation, and create a resilient business. We continually invest in our people and the latest technologies, so our customers get peace of mind knowing that they have access to the best talent and services.

In the UK we have over 500 staff working in London, Gloucester, Warrington, Bristol, and Leeds, or as homeworkers.

Working for Claranet

Here at Claranet we pride ourselves on going the extra mile for and with our employees (yes, we really mean with). We offer an extensive benefits package that you can tailor to your needs, inclusive of a matching contribution pension scheme, healthcare, insurance, dental, discounted gyms and app supported benefit access.  

But what we think makes us different is ‘Team Claranet,’ our dedicated internal part of the business that supports you with matters close to your heart. We proudly support local charities in each of our office locations, support employees with paid charity leave, organise key charity fundraising event per year and have a dedicated committee responsible for supporting employee’s fundraising efforts.

Claranet are one of the 10 founding members of TC4RE (Technology Community for Racial Equality.) Being a part of a group of leading UK technology organisations, we are dedicated to building a more diverse and inclusive workforce. We are also very proud members of Tech Talent Charter, a government supported, industry-led membership group created to address the UK’s tech talent shortage and diversity gap through collective action.

Our Vision

Our vision is to become the most trusted technology solutions partner; renowned for being the best and brightest, having lasting impact with our customers and delivering exceptional returns to our stakeholders.