Human Resources and Facilities
Advertising Salary

About The Role

We are looking for an HR Administrator to support our Human Resources department involved in every aspect of data entry and general administration for the team through all the main disciplines (recruitment, training employee relations, Exits), answering the telephone and welcoming new hires, guests or clients. You will act as the first point of contact for HR-related queries from employees and external partners. Your main administrative duties include maintaining personnel records, managing HR documents (e.g., employment records and onboarding guides) and updating internal databases. Our ideal candidate has experience with HR procedures and can juggle various administrative tasks promptly. You should be able to ensure our HR department supports our employees while conforming to labour laws.

Essential duties & responsibilities

HR Administration

  • Acting as a first point of contact for all administration queries/enquiries to the department and supporting any ad-hoc queries/enquiries relating to HR Team requirements.
  •  Ordering Welcome kits and ensuring the delivery of the same to the New Hires.
  • Time specific preparation of offer letters, contracts of employment and associated paperwork on the receipt of an offer form, ensuring that the recruitment procedures are adhered too.
  • Confidentially manage and monitor candidate employment screening and information via a 3rd Party screening provider.
  • Manage and own the entire starters, transfers and leavers processes, ensuring that correct processes are adhered to, and documentation is complete, up to date, and correct.
  • Liaise with external partners, like insurance vendors, and ensure legal compliance
  • Act as primary contact for starters, including informal ‘catch-ups’ during their first few weeks, and conduct ‘HR Systems’ training with them.
  • Manage and own the prompt maintenance of the HR database and employee files, ensuring that all records are kept up to date and are correct at all times.
  • Produce all contract addendums ensuring that any amendments are carried out promptly and accurately, ensuring relevant key systems are updated following any contractual changes.
  • Complete all employment references in a prompt and correct manner.
  • Raise all requisitions and purchase orders relating to HR, Training, & Recruitment, promptly and accurately.
  • Support the recruitment process by maintaining the recruitment database and filing promptly.
  • Maintain and update Contractor and Temporary staff records and related documentation.
  • Complete all necessary paper and electronic employee filing for the HR team.
  • Carry out any ad hoc administration & projects as required by the HR Team.


  • Support Payroll process by gathering the required payroll inputs in a correct and timely manner by ensuring HR systems and documentation is updated with new starters, attendance inputs, leavers and other relevant changes and send to HR Manager for review and other spreadsheet requirements as required.
  • Track and manage future payroll changes e.g., salary reviews, increases following probation, referral bonuses for staff etc.


  • Support the team as main point of contact for all incoming administrative queries ensuring that all matters are dealt with promptly and professionally.
  • Travel Desk, stationary and Vendor Management.
  • Ensure that all projects as agreed with the HR Manager are delivered on time and to the required standard.

  • Events organising support.

  • Be a positive and supportive member of the HR Team

  • Any other duties which may reasonably be needed from the post holder. 

About You

Position specifications

  • Experience in an HR administration role within a customer focused environment with relevant experience of 4 years.

  • Proven experience of improving processes.

  • Good knowledge of MS Office, Share Point, specifically Word, Excel and Outlook.

  • Ability to communicate effectively at all levels within the organisation.

  • Excellent attention to detail and accuracy.

  • Highly organised with excellent planning skills.

  • Must be comfortable working with a high degree of change and ambiguity.

  • Ability to manage a diverse workload in a fast-moving environment.

  • Excellent interpersonal skills and ability to work as part of a team, but also to work independently.

  • Excellent written and verbal skills.

  • Ability to encourage innovation and forge strong working relationships.

  • A practical and common-sense approach to HR matters.

In addition, the following are highly desirable:

  • Knowledge of HR databases, Experience with HR software, like HRIS or HRMS.
  • Previous Experience of co-ordinating HR Processes.
  • Proven work experience as an HR Administrator, HR Administrative Assistant or relevant role.

About Us

Claranet combine pioneering technologies, practices, and expertise to propel our customers ambitions. Through a vibrant customer centric culture of collaboration, learning, and opportunity, we nurture a dynamic community of the best technology and service expertise spanning cloud, cybersecurity, networks, and unified communications.

Founded in 1996, Claranet has evolved into a multi-disciplinary technology services provider with global reach. The company has annualised revenues of circa £350 million, over 6,500 customers, and more than 2,000 employees in nine countries. In the UK we have over 500 staff working in London, Gloucester, Warrington, Bristol, and Leeds, or as homeworkers.

HR (Human Resources) at Claranet provide a first-class service to the business, ensuring prompt resolution to issues raised and proactively look at ways to continuously improve the service offered. Working within the HR function is always challenging but also rewarding as the function has the ability to support and drive performance (remotely and directly) across the business units and functions through exemplary organisational practices.

We are passionate and driven team with a vision to provide a high-level of service to the organisation.

We’re working on building an ever-improving company based on openness, diversity, collaboration, and empathy as our core values, a company that aims to be inclusive for the diverse group of people we get to work with, and where everyone supports each other and celebrates successes together. We want our people to feel engaged, comfortable, and healthy—and to know that they can belong here, no matter their story or background. If this resonates with you, then come and join us.

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