Location
UK/Remote
Department
Hybrid Cloud
Advertising Salary
Competitive

About The Role

As one of the Cloud Consultants of this team, your main role is to understand customer’s needs and to take ownership of the implementation of customer projects. You’ll drive decision-making in the team and help define, shape and improve how the team works.

If you relish solving technically interesting problems and want to work with a team that can help you expand your skills and knowledge, we can provide the right environment for you.

We’re working on building an ever-improving company based on openness, diversity, collaboration, and empathy as our core values, a company that aims to be inclusive for the diverse group of people we get to work with, and where everyone supports each other and celebrates successes together.

The Cloud Practice is the team that builds large infrastructure for a wide-ranging and diverse set of customers. We help them choose the right tools and services, build highly scalable secure infrastructure and help them manage the maintenance of those environments. We come up with creative solutions to difficult problems and every engineer gets to have a large direct impact on each of those customers.

The team is made up of engineers from all around the country in distributed teams. You can work fully remote or at any Claranet UK office - most people choose a combination of the two. We’ve worked hard to create a remote-friendly culture and believe you can have a big impact no matter where you live.

Working in the Cloud Practice we can offer an environment where you will be surrounded by like-minded, highly technical people.  Due to the nature of our business, interesting projects and the possibility to learn and use new technologies are commonplace. We want you to develop and grow as our organization does.

About You

Essential duties & responsibilities

  • Working with customers to translate business requirements into technical implementations
  • Designing and building templates and patterns to be used by customers and the rest of the team
  • You will be expected to deliver large-scale cloud migration projects
  • You'll shadow and mentor other engineers to help them resolve complex support issues
  • You'll engage with key customer stakeholders in technical, pre-sales and commercial conversations
    You'll be able to produce new written technical content for external use by our customers
  • You'll be required to present content to a mixed-skilled audience
  • Taking ownership of customer projects and ensuring timely delivery
  • Providing escalation assistance to the support team
  • Helping to mentor other members of the team, delivering feedback and raising the general skill level
  • Diagnosing issues under pressure and seeing them through to resolution
  • Keeping abreast of new technologies and changes in the industry

Essential

  • Excellent, in-depth knowledge of at least one Cloud platform and associated technologies
  • Demonstrable experience with modern configuration management tool
  • Experience of at least one scripting or programming language
  • Able to produce written technical content; experienced in presenting to a mixed-skilled audience.
  • Excellent communication skills, both written and verbal
  • Able to work autonomously, identifying and prioritising tasks; experienced enough to know when to seek input from others

    In addition, the following are highly desirable:

  • Basic knowledge of both Windows and Linux
  • Experience with more than one hyper-scaler platform
  • Experience with Hashicorp tooling

About Us

Claranet combine pioneering technologies, practices, and expertise to propel our customers ambitions. Through a vibrant customer centric culture of collaboration, learning, and opportunity, we nurture a dynamic community of the best technology and service expertise spanning cloud, cybersecurity, networks, and unified communications. 

Founded in 1996, Claranet has evolved into a multi-disciplinary technology services provider with global reach. The company has annualised revenues of circa £400 million, over 6,500 customers, and more than 2,500 employees in nine countries. In the UK we have over 500 staff working in London, Gloucester, Warrington, Bristol, and Leeds, or as homeworkers.  

Claranet consistently appears in The Sunday Times Top Track 250 as one of the fastest growing privately-owned businesses in the UK. Our international success is driven by local service, out of local offices, using a mixture of local and international infrastructure, including hyperscaler clouds.

Businesses of all sizes need to get the most from the latest cloud technologies, tools, automation, and development practices to solve their toughest business challenges. We provide consulting, professional services and managed services, helping customers transform and modernise wherever they are on their public cloud journey. Our focus is on customer success, providing the right services at the right time, to grow and compete at their best. Claranet is a Microsoft Azure Expert MSP and Gold Partner, AWS Premier Consulting and Managed Service Partner, and Google Premier Partner.

The Cloud Business Unit represents over £50m+ in annual revenues from a wide range of small, medium and large Enterprise Customers and specialises in Enterprise Scale Cloud Adoption and Migration projects, with a focus on delivering next generation Managed Services to our Customers.

We’re working on building an ever-improving company based on openness, diversity, collaboration, and empathy as our core values, a company that aims to be inclusive for the diverse group of people we get to work with, and where everyone supports each other and celebrates successes together. We want our people to feel engaged, comfortable, and healthy—and to know that they can belong here, no matter their story or background. If this resonates with you, then come and join us

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