Applicant Portal

About Claranet
Founded at the beginning of the dot.com bubble in 1996, our CEO Charles Nasser had a light bulb moment to develop a truly customer-focused IT business. Since then, Claranet has grown from an Internet Service Provider (ISP) in the UK to being one of the leading business modernisation experts, who deliver solutions across 11+ countries.

At Claranet, we’re experienced in implementing progressive technology solutions which help our customers solve their epic business challenges. We’re committed to understanding their problems, delivering answers quickly, and making a lasting impact to their business.

We are agile, focused and experienced in business modernisation. Our approach helps customers make genuine, significant shifts in their business strategy, to deliver financial savings, boost innovation, and create a resilient business. We continually invest in our people and the latest technologies, so our customers get peace of mind knowing that they have access to the best talent and services.

In the UK we have over 500 staff working in London, Gloucester, Warrington, Leeds or as homeworkers.

Working For Claranet
Here at Claranet we pride ourselves on going the extra mile for and with our employees (yes, we really mean it). 
We offer an extensive benefits package that you can tailor to your needs, inclusive of a matching contribution pension scheme, healthcare, insurance, dental, discounted gyms and app supported benefit access.

But what we think makes us different is ‘Team Claranet,’ our dedicated internal part of the business that supports you with matters close to your heart. We proudly support local charities in each of our office locations, support employees with paid charity leave, organise key charity fundraising event per year and have a dedicated committee responsible for supporting employee’s fundraising efforts. 

Our Vision
Our vision is to become the most trusted technology solutions partner; renowned for being the best and brightest, having lasting impact with our customers and delivering exceptional returns to our stakeholders. 

Position Summary
As the FinOps Lead and Cloud Economics expert, you will lead Claranet’s FinOps capability for a financial services customer operating across Azure and Private Cloud environments. You will be responsible for delivering cost models, optimisation strategies, and financial reporting aligned to the customer’s strategic objectives, regulatory requirements, and operational resilience obligations.

This player/coach role leads the FinOps team within the Technology portfolio, driving service maturity, cost transparency, and value realisation, while ensuring strong governance, compliance, and operational excellence.

Role Mission
Claranet’s strategy is to build long‑term, trusted relationships with financial services customers by delivering secure, resilient, and well‑governed managed services. As FinOps Lead, you will own and evolve a market‑leading FinOps service focused on Azure and Private Cloud, ensuring financial accountability, optimisation, and audit‑ready reporting.

Objectives & Key Results

• Deliver transparent, accurate, and defensible cost models across Azure and Private Cloud platforms
• Improve cost efficiency while maintaining performance, resilience, and regulatory compliance
• Embed FinOps governance aligned to financial services risk and control frameworks
• Enable data‑driven decision making through high‑quality reporting and insight
• Grow and mature Claranet’s FinOps capability for regulated environments

Essential Roles & Responsibilities

• Lead the FinOps team, setting clear objectives and conducting regular performance reviews
• Design and deliver FinOps services aligned to financial services customer expectations and regulatory requirements
• Collaborate with sales to support FinOps‑led opportunities and account growth
• Work with Cloud, Private Cloud, Data, and Technology teams to design automated and insightful cost reports and dashboards
• Develop and maintain cost models covering Azure consumption, private cloud capacity, and hybrid service charges
• Research, test, and implement tools and processes that improve cost transparency and optimisation
• Provide expert FinOps reporting and recommendations to customers, articulating insights to both technical and non‑technical stakeholders
• Administer cost management and financial reporting platforms, including Azure Cost Management and private cloud financial tooling
• Translate business and technical requirements into actionable cost models using Excel, Power BI, or equivalent tools
• Provide strategic input to the Leadership Team on the evolution of the FinOps portfolio

Financial Services & Regulatory Compliance

• Ensure all FinOps activities comply with financial services regulations and frameworks (e.g. FCA, PRA, DORA, ISO 27001)
• Embed auditability, traceability, and transparency into all cost models and reporting
• Support audits, regulatory reviews, and customer assurance activities in collaboration with Quality, Security, and Compliance teams
• Ensure cost governance supports operational resilience, business continuity, and regulatory reporting obligations
• Maintain awareness of evolving regulatory expectations and integrate them into FinOps practices

Governance & Reporting

• Produce and present FinOps reports, dashboards, and performance summaries for customer and internal stakeholders
• Track and manage FinOps risks, issues, and actions through defined governance forums
• Support data governance initiatives including cost allocation models, tagging strategies, and access controls
• Ensure all FinOps artefacts are documented, versioned, and maintained in line with governance standards
• Support contract renewals and service scope changes from a FinOps and commercial assurance perspective

Teams to Collaborate With

• Portfolio & Propositions – Align FinOps services to customer outcomes and strategic propositions
• Customer Success & Growth – Support customer success, value realisation, and account growth
• Customer Experience & Managed Service – Ensure FinOps integrates with in‑life service delivery
• Private Cloud & Infrastructure Teams – Align cost models to capacity, consumption, and service constructs

Behavioural Competencies – Organisational & Behavioural Fit

• Flexible and creative, able to take considered risks
• Quick to learn and adapt in regulated and complex environment's
• Self‑motivated and able to work under pressure
• Confident communicator with senior customer stakeholders
• Collaborative leader with a coaching mindset
• Strong sense of ownership and accountability

Critical Competencies – Technical Fit

• Excellent interpersonal and organisational skills, able to engage effectively at senior peer and customer C‑level
• Proven experience delivering FinOps or cloud financial management in Azure and Private Cloud environments
• Strong understanding of private cloud cost drivers (capacity, utilisation, licensing, support)
• Experience with Azure Cost Management and private cloud financial reporting tools
• Advanced skills in Excel and Power BI for cost modelling and insight
• Strong understanding of cloud and hybrid infrastructure economics